Operational CRM

We help you to streamline and integrate business processes in sales, marketing, and customer service.

Marketing CRM

Leverage our marketing CRM expertise and drive sales growth through effective customer engagement.

Analytical CRM

Utilize our analytical CRM tools to gather key customer data, analyze buying patterns, and make informed decisions.

Where we can help

Best Services for effective business

Designing CX

We prepare an enjoyable journey for your customer, providing a satisfying experience along the way, from acquisition to design of omni channel communication.

The right tools

We’re worked with all of them and know their ins and outs. We're likely to know what will work for our clients better than they do.

CRM Implementation

Getting used to new tools is a big challenge and we are here to help. Our team has deep experience with leading vendors such as Salesforce.com and Marketing Cloud.

Our story

Changing the way that businesses operate since 2003

For almost two decades, Jan Hromas has been helping businesses find new and better ways to do things. Finding the best tools for sales, marketing and CRM, as well as identifying ways to work more efficiently and increase revenues. See his full profile on LinkedIn.

Multi-industry experience

Jan has experience from finance, automotive and life sciences industries.

Social responsibility

Jan is also co-founder of CRM for non-profits, helping use CRM for good causes.

Testimonials

What are our clients
saying about us

Testimonial author

Lada Kičmerová

Member of the Board of Directors
at Partners banka

"CRM People provided invaluable support in the preparation of our marketing automation strategy. They helped us to identify the right business architecture and select the perfect solution for our needs. The team's deep understanding of customer journeys and use case design was critical in helping us to design new customer experience for Partners Bank. We appreciate expertise of CRM People in marketing automation. We were able to successfully implement our strategy thanks to their guidance and support."

Testimonial author

Hedvika Usenik

Member of Management Board
at NLB d.d.

"Jan's expertise and strategic vision have been instrumental in transforming our CRM capabilities at the NLB Group. Jan helped us establish a new CRM organization and bring new talents onboard. The team, under Jan's leadership, developed and implemented a new direct marketing process, which has had a significant impact on our consumer lending segment. Jan also supported us with recommendations and planning for upgrading our technology platform. His ability to blend strategic foresight with practical implementation has been a key driver in our recent successes."

Testimonial author

Erich Čomor

Founder of Air Bank, experienced CEO

"Jan has defined a state-of-the-art platform for individualized communication with our customers, and delivered a superb finished solution within a very tight time frame."

Testimonial author

Jan Drbohlav

Director
at Volkswagen IT Services India

"Jan introduced to our international network of importers and dealers new CRM strategy. His focus was not only on CRM tools, but also on necessary business processes, KPIs and user adoption."

Testimonial author

Jan Kubálek

Head of Retail Transformation
at Komerční banka

"Jan's experience from Fintech start-up helped to structure our thinking how to approach our digital transformation. Jan supported us during digital guide definition, selecting the right CRM solution and scoping first delivery drops."

Testimonial author

Tomáš Zrna

Digital development program manager
at Raiffeisenbank

"Working with Jan at Raiffeisenbank was a great experience; as chief business architect he promptly and effectively outlined and led the definition of detailed business requirements and the overall delivery of our oCRM platform."

Contacts

Tell us how can we help you.

Call us

+420 735 711 078

Write us

info@crmpeople.cz